Privacy Policy

Last updated: October 19, 2024

This Privacy Policy outlines the ways in which Melbourne Fencing Solutions (“We,” “Us,” “Our”) collects, uses, and protects Your personal information when You use Our services. Your privacy is important to Us, and this document explains Your rights and how the law safeguards You.

We collect Your Personal Data to improve Our Service and provide You with the best possible experience. By using Our Service, You agree to the collection and use of information as outlined in this policy.

Interpretation and Definitions

Interpretation

In this Privacy Policy, capitalized words have specific meanings as defined below. These definitions apply whether the terms are used in singular or plural forms.

Definitions

• Account: A unique profile created for You to access parts of Our Service.
• Affiliate: Any entity controlled by or under common control with Us, where “control” means holding 50% or more of shares or voting power.
• Company: Melbourne Fencing Solutions, located at 3 Robinson St, Clayton VIC 3168, Australia, referred to as “the Company,” “We,” “Us,” or “Our.”
• Cookies: Small data files stored on Your Device by a website to track Your browsing history and preferences.
• Country: Refers to Victoria, Australia.
• Device: Any internet-capable device such as a computer, smartphone, or tablet.
• Personal Data: Information that can identify You as an individual.
• Service: The website and related services provided by Melbourne Fencing Solutions.
• Service Provider: Third-party companies or individuals that assist Us in delivering the Service or analyzing its usage.
• Usage Data: Automatically collected data, such as Your IP address, browser type, and pages visited.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide identifiable personal information, including but not limited to:

• Email address
• First name and last name
• Phone number
• Mailing address (street, city, state, postcode)

Usage Data

We may automatically collect data about how You interact with Our Service. This includes details such as Your IP address, browser type, device identifiers, the time and date of Your visit, and how long You spend on each page. This data helps Us understand user behavior and improve Our website.

Tracking Technologies and Cookies

We use Cookies and similar technologies to enhance Your experience on Our website. You can choose to disable Cookies in Your browser settings, but this may affect certain functionalities of the site. We use both session and persistent Cookies for purposes such as:

• Necessary/Essential Cookies: Enable basic website functionalities and security.
• Functionality Cookies: Remember preferences such as login details for a more personalized experience.

For more information about the Cookies We use, please refer to Our Cookie Policy.

Use of Your Personal Data

Melbourne Fencing Solutions may use Your Personal Data for the following purposes:

• Service Delivery: To provide, maintain, and improve Our Service.
• Account Management: To manage Your user account and provide You with access to various features.
• Customer Support: To contact You via email or phone regarding inquiries, updates, or troubleshooting.
• Promotional Offers: To send You information about special offers and services, unless You opt out of such communications.
• Business Transfers: To facilitate business transactions, including mergers or acquisitions, where Personal Data may be transferred.
• Analysis and Improvements: To understand user behavior, measure the effectiveness of Our promotions, and improve Our Service.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

• With Service Providers: To support Our operations and analyze Service usage.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, Your Personal Data may be transferred.
• With Affiliates: To align with Our affiliates and ensure consistent privacy practices.
• With Your Consent: We will share Your data for any additional purpose with Your explicit consent.

Retention of Your Personal Data

We will retain Your Personal Data only as long as necessary to provide Our services or meet legal obligations. Usage Data is typically retained for a shorter period, unless it’s needed for security or functional improvements.

Transfer of Your Personal Data

Your information may be transferred to — and maintained on — computers located outside of Your state or country, including Australia, where data protection laws may vary. By submitting Your data, You agree to this transfer, and We will ensure that all reasonable steps are taken to keep Your data secure.

Delete Your Personal Data

You have the right to request the deletion of Your Personal Data. You may update or remove information directly through Your Account, or contact Us for further assistance.

Disclosure of Your Personal Data

We may disclose Your Personal Data to:

• Law Enforcement: To comply with legal obligations or public authority requests.
• Legal Defenses: To protect the rights, safety, or property of the Company, or to defend against legal claims.

Security of Your Personal Data

We strive to protect Your Personal Data using commercially reasonable measures. However, no method of data transmission over the internet or electronic storage is completely secure, and We cannot guarantee absolute protection.

Children’s Privacy

Our Service is not intended for anyone under 13 years of age. If We learn that Personal Data from children under 13 has been collected without parental consent, We will delete such information.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites. We recommend reviewing the privacy policies of any external sites You visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and You will be notified through email or a prominent website notice before they become effective.

We encourage You to review this Privacy Policy periodically for any updates. Changes are effective as soon as they are posted.

Contact Us

If You have any questions or concerns about this Privacy Policy, please contact Us:

• By email: [email protected]
• Through Our contact page: https://melbournefencingsolutions.com.au/contact-us/